Privacy Policy

SkalaraAI is an AI automation agency that designs and implements AI-powered inbound call handling and workflow automations for businesses.

SkalaraAI (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or engage with our services.


1. Information We Collect

We may collect the following types of information:

a. Information You Provide

  • Name, email address, phone number

  • Company name and business details

  • Information submitted through contact forms, demo requests, or inquiries

b. Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages visited and time spent on our website

  • Referring URLs and general usage data


2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and demo requests

  • Communicate with you about our services

  • Design and implement AI call handling and automation solutions

  • Improve our website and service offerings

  • Maintain security and prevent misuse

We do not sell or rent your personal information to third parties.


3. AI Call Handling & Automation Data

When providing AI call handling or automation services:

  • Call data may be processed strictly for service delivery

  • Automations are built based on client-provided instructions

  • Any data processed is limited to what is required to operate the system

Clients remain responsible for ensuring they have proper consent where required by law.


4. Data Sharing

We may share information only when necessary:

  • With trusted service providers used for hosting, communications, or system operations

  • When required by law or legal process

  • To protect our rights, property, or safety

All partners are required to maintain confidentiality and data security standards.


5. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure.


6. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Analyze website traffic

  • Improve performance and user experience

You may disable cookies through your browser settings.


7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and contractual obligations


8. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Request correction or deletion of your data

  • Withdraw consent for certain data processing activities

To exercise your rights, contact us using the details below.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


11. Contact Us

If you have any questions about this Privacy Policy or how we handle data, you can contact us at:

SkalaraAI
Email: support@skalaraAi.com
Website: https://skalaraai.com